Knowledge Base Settings

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The knowledge base section allows you to manage your knowledge base.

General Settings

From this page, you can set the following information;

• Order article by
  • This sets the ordering of knowledge base articles. For more direct control, you can set your ordering to Article Title – (Ascending Order).
  • You can then name your articles as follows:
  • 1. Some example title
  • 2. Another example title
  • 3. Yet another example title

Knowledge Base Categories

From this page, you are able to create, edit and delete knowledge base categories.

You are also able to do the following:

• Set the visibility of each category. If you have articles that you only want your team to view, you can create a category and set its visibility to team
• You can move articles from one category to another. You do this by clicking the edit icon
• View how many articles are currently in each category
• When enabled, the client will be able to view all expenses record on their project